Customer Service Survey

Tell us what you think. We are committed to giving our customers high-quality customer service. Please take a few minutes to share your opinion of how we are doing.

1. Date of service

2. Which department did you contact for information or service?

3. Name of FPUD employee if available

4. Please describe the type of information or assistance you requested and received: (required)

5. Did you find our employee courteous and professional? (required)

Additional comments:

6. Was our employee well informed and did he/she understand your request or concern? (required)

Additional comments:

7. Did our employee respond promptly to your request for information or assistance? (required)

Additional comments:

8. Overall, how would you rate your service experience? (required)

Additional comments:

9. How could our service be improved? Do you have any additional comments?

If you would like us to contact you about your comments, please give us your name, email or phone number, and FPUD account number, if known.

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